Coaching is the most effective way to develop others. In fact, no other leadership behaviour increases employee engagement and productivity more than a leader’s coaching effectiveness.1,2
Even if each member of a team has experienced the same formal training, individual performance differs due to natural ability, understanding of what they need to do, and how motivated they are to do it.
As a leader or manager, you cannot motivate anyone – motivation comes from within the individual, prompting action – but you CAN create an environment that encourages and promotes the employees’ self-motivation.
The coaching process expands on formal training, taking an interest in the individual. It recognises strengths and weaknesses, clarifies obstacles, identifies what’s required for career advancement, encourages responsibility – through effective delegation – and supports growth by helping them to discover their own solutions to challenges.