Building Emotional & Social Intelligence


Nowadays IQ is considered as a threshold competency in the workplace; you must have a certain level of cognitive ability to perform in a role, but intellectual intelligence alone will not result in elevated professional success.

What’s needed is Emotional and Social Intelligence; the difference between good and great; the ability to recognise and understand emotions in yourself and others, and your ability to use that awareness to manage your behavior and relationships.

Without it, you can have a high IQ, a top class education, an incisive, analytical mind, an endless supply of smart ideas… but you won’t make a great leader… of self OR others.

Our BUILDING EMOTIONAL & SOCIAL INTELLIGENCE workshop takes self-awareness – built from previous modules – and combines it with the latest thinking in biology and neuroscience, in an approachable, motivating and practical to apply methodology.

… After all, why be average when you can be great?

Key Outcomes

  • Explores the concepts of ‘multiple’ intelligences
  • Defines the concepts and benefits of emotional and social intelligence
  • Increases awareness of the needs of others to enhance work and personal relationships
  • Evaluates the key characteristics of an emotionally intelligent leader
  • Develops techniques for giving and receiving effective feedback
  • Builds resilience to the negative aspects of stress
  • Creates an action plan to improve the areas identified for self-improvement

SETA Accredited Course

DISCOVERING PERSONAL EFFECTIVENESS is available as a standard workshop or a SETA Accredited course, aligned to Unit Standard 252031: Apply the principles and concepts of emotional intelligence to the management of self and others.

Steve AndrewsBuilding Emotional & Social Intelligence